We Stand Behind
Every Product We Install
From the day of installation to three decades later — TPS products are backed by the most comprehensive warranty in the surge protection industry. No loopholes. No fine print. Just coverage.
Built to Last as Long as Your Building
Every TPS product ships with substantial warranty coverage. Flagship lines go further.
Standard Coverage
All TPS products include a 10-year warranty covering manufacturing defects, component failure, and damage from surge events under normal operating conditions.
- Manufacturing defects
- Component failure
- Surge event damage
- Unlimited free replacements
- Free technical support
Unlimited Free Replacement
Our flagship SPD and filter product lines carry a 30-year unlimited free replacement warranty — every covered failure replaced at no cost, no questions asked.
- Everything in Standard
- Direct lightning strikes
- Acts of God coverage
- Unlimited free replacements
Technical Support
Regardless of warranty status, TPS provides ongoing technical support, troubleshooting assistance, and product guidance to all customers for life.
- Phone & email support
- Troubleshooting guidance
- Product documentation
- Installation assistance
Warranty Terms
Comprehensive coverage designed for the realities of industrial power environments.
- Manufacturing defects in materials and workmanship
- Component failure under normal operating conditions
- Damage caused by a single surge event (replacement coverage)
- Acts of God beyond standard surge events, including direct lightning strikes
- Free technical support and troubleshooting
- Replacement units shipped within 5 business days
- Physical damage caused by improper installation
- Damage resulting from operation outside rated specifications
- Damage caused by unauthorized modification
Filing a Claim Is Simple
We've made the warranty process as straightforward as our products. Three steps and you're covered.
Contact Us
Reach out by phone or through our contact form. Describe the issue and provide your installation date. Our team responds within 24 hours.
Claim Review
We verify coverage against your warranty tier. For covered failures, approval is immediate — no drawn-out disputes, no fine-print exclusions.
Replacement Shipped
A replacement unit ships within 5 business days at no charge. We cover parts and shipping — you're back online fast.
We'll Make It Right
Our team responds within 24 hours and ships replacements within 5 business days.